Frequently Asked Questions
What qualifications will my Osteopath have?
All Osteopaths have undertaken 5 years full time training, including a Masters degree to become accredited. They are Government registered practitioners of manual therapy. All Osteopaths at take2health are fully insured and registered.
Can my baby see an Osteopath?
Anyone from the newborn to the elderly can see an Osteopath and may benefit from the treatment. At take2health, your safety and comfort is our complete priority. Osteopaths at take2health will never manipulate or “crack” an infant or young child. We have very gentle techniques for these clients.
Can I use my private health?
Yes. If you have ancillary or extras cover with your private health fund, you should be able to claim a portion of your consultation through private health. We have HICAPS facilities for on the spot claiming, so you need only pay the gap.
As with all treatment modalities at take2health, a minimum of 24hours notice is required for all appointment cancellations and changes. Less than 24hours notice will result in a cancellation fee being charged.
What do I need to bring
If you have had any recent tests or xrays, it would be helpful to bring a copy of the results with you for your practitioner. For infants and children, please bring with you the child’s maternal and child health record book.
What should I wear?
Your consultation will include examination of specific areas of the body. It is advisable to wear loose, comfortable clothing. Depending on the nature of your condition, you may be asked to dis-robe to underwear in order for your practitioner to better assess your condition. If you prefer to be treated fully clothed, we are able to accommodate for this.
Do you accept CDM (Medicare plans) for Osteopathic Treatment?
Yes, if you have an appropriate referral and paper work from your doctor we accept Medicare patients. Please be aware that you will be required to pay for your appointment in full. You will require a linked account with Medicare. We can claim back on the spot for the funds to be returned to your account. Please note Medicare does not cover our full consultation fee, so you will incur a gap.
Do I need a referral?
No, anyone can see an Osteopath without a referral. If you want to claim through WorkSafe, TAC or Department of Veterans affairs you will need a referral, and prior approval, before coming for an appointment. All clients, except DVA will need to pay in full for their consultation at the time of their appointment, then claim back from their 3rd party payer.
In order to get the most out of your treatment time, we recommend you arrive 5 minutes early. As we often have appointments booked back to back, unfortunately if you are late, you will only be able to have your treatment for the remaining allocated treatment time.